01 / FIT
Who this is for
Businesses with running websites or systems that need ongoing maintenance, backup checks and operational support.
02 / SCOPE
Scope and deliverables
- System inventory and operational risk review
- Inspection tasks, backup strategy and alerting plan
- Incident records, recommendations and handover documentation
03 / PROCESS
Our process
- Agree on systems, access authorization and maintenance windows.
- Review monitoring, backups, resource usage and component versions.
- Perform agreed inspections and maintenance, recording changes.
- Periodically review recovery procedures and recurring issues.
Frequently asked questions
Does maintenance include 24-hour coverage?
Coverage hours and response levels must be agreed separately. General maintenance is not a substitute for an explicit service-level agreement.
Can you maintain our existing cloud servers?
We first assess architecture, permissions, existing issues and backups, then agree on responsibilities and handover steps.